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Customer Care
We’re here to help
Whether you need shade matching advice, order support, or aftercare guidance — our team is ready to assist.
Get in TouchReal support from our team
Mon–Fri, 9:00am – 5:30pm (UK)
Call us
Mon–Fri, 9:00am – 5:30pm (UK)
Opening hours
Mon–Fri, 9:00am – 5:30pm
Closed weekends & bank holidays.
Our studio
Manchester, United Kingdom
Visit by appointment only.
Send us a message
Tell us what you need help with and we’ll get back to you as soon as we can.
- Shade matching Find the right colour before you buy.
- Order tracking Updates on shipping and delivery.
- Product guidance Method, length and weight advice.
- Returns Help with exchanges and returns.
- Salon enquiries Support for professionals and salons.
- Trade accounts — coming soon
Visit our studio
Manchester, UK
Appointments available for colour matching and professional consultations.
Manchester, United Kingdom
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